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Privacy Policy

Effective Date: August 17, 2026 Website: https://ihm.sg

At ihm.sg (“we,” “us,” or “our”), we respect your privacy and are committed to safeguarding your personal data in accordance with the Singapore Personal Data Protection Act (PDPA 2012) and the data protection guidelines established by the Roman Catholic Archdiocese of Singapore.

This Privacy Policy explains how we collect, use, process, and protect your personal information when you interact with our website, submit forms, or subscribe to our communications.

1. Compliance Statement & Reference Framework

We fully adhere to the data protection standards set out under Singapore law and follow the overarching data protection practices of the Archdiocese. You can view the full Archdiocesan data protection framework directly on the Roman Catholic Archdiocese of Singapore PDPA Policy Page.

2. Data Protection Officer (DPO) Contact

If you have any questions, feedback, or requests regarding your personal data, or if you wish to withdraw your consent for any data processing, please contact our Data Protection Officer (DPO):

3. Information We Collect

We collect personal data reasonably necessary to fulfill your inquiries, support our operations, and provide updates.

Personal Data You Provide Voluntarily:

  • Forms & Inquiries: Name, email address, contact number, and any details submitted via our contact or lead generation forms.
  • Subscriptions: Name and email address when opting in to receive newsletters or announcements.
  • Site Accounts & Comments: User identification, display names, and metadata associated with user interaction.

Automatically Collected Data:

  • Technical Logs: IP address, browser user-agent, operating system, and interaction details collected during site access.

4. Purpose of Collection, Use, and Disclosure

In accordance with Archdiocesan and PDPA principles, personal data is collected, used, and disclosed strictly for specified purposes, including:

  • Processing and responding to your inquiries or service requests.
  • Disseminating newsletters, updates, and communications (where explicit consent has been provided).
  • Improving website functionality, user experience, and content performance.
  • Protecting site integrity, preventing automated spam, and ensuring technical security.
  • Fulfilling legal, administrative, or regulatory obligations under Singapore law.

5. Cookies, Third-Party Tools & Analytics

Cookies Cookies are used to support technical functionality, remember user preferences, and collect aggregated visitor data. You may disable cookies in your web browser, though doing so may affect certain site capabilities.

Google Analytics We use Google Analytics to analyze visitor movement, aggregate web traffic patterns, and measure content popularity anonymously.

Social Media Analytics (SocialBee & Metricool) We utilize SocialBee and Metricool to manage post scheduling and review content engagement.

  • These tools may collect aggregated interaction metrics (such as clicks, post reach, and shares) when you follow links or interact with our content on social channels.
  • Interactions with third-party social media platforms are subject to the privacy policies of those respective services.

6. Email Communications & Processing (Brevo)

We use Brevo (formerly Sendinblue) to manage form responses and send digital mailers.

  • Data Handling: Submitting an inquiry or opting into communications transfers your submitted information (e.g., name, email, IP address) to Brevo for processing in accordance with strict security standards.
  • Email Analytics: Brevo mailers may use web beacons or tracking links to evaluate open and click-through rates so we can deliver relevant content.
  • Consent Withdrawal: You can opt out of email updates at any time by selecting the “Unsubscribe” link present in every Brevo email or by reaching out directly to our DPO at [email protected].

7. Data Sharing, Protection & Security

  • No Unauthorized Sale: We do not sell, rent, or trade personal data to third parties.
  • Third-Party Vendors: Personal data is shared only with trusted operational partners (Google, Brevo, SocialBee, Metricool) under strict data protection and confidentiality arrangements.
  • Archdiocesan Reporting: De-identified or anonymized aggregate statistical data may be shared within the Roman Catholic Archdiocese of Singapore for administrative or reporting purposes.
  • Security Controls: We implement appropriate technical safeguards (including SSL/TLS encryption and access limits) to protect personal data from unauthorized access, collection, or disclosure.

8. Access, Correction, and Retention

  • Access & Correction: You have the right to request access to or correction of personal data held in our records by contacting our DPO at [email protected].
  • Data Retention: Personal data is retained only for as long as necessary to fulfill the operational purpose for which it was collected or to satisfy legal and administrative requirements.

9. Updates to This Policy

This Privacy Policy may be updated periodically to align with modifications in legal regulations or Archdiocesan data practices. Revisions will be published on this page with an updated “Effective Date.”